Built for employee-based salon & barbershop owners
Your business. Better connected.

Business software for employee-based salons & barbershops.

HairBiz helps employee-based salon and barbershop owners bring inquiries, client conversations, follow-up, consultations, reviews, and growth activity into one connected workspace.

Explore the platform — $250/month

One dedicated workspace. Tools for your team. Setup tailored to your business.

Illustrative salon owner using a laptop while her team serves clients
Client connections. Consistent follow-up. Clearer visibility.
The systems behind The Salon Transformation™ — now inside one salon-focused platform.
$2.6M+Salon revenue generated
W-2Employee-based salon
10+ yearsSalon ownership
The real problem

Your business is busy. Your systems are scattered.

Most salon owners do not need another random app. They need the parts of the business to work together—so every new inquiry has a next step, every client stays connected, and growth does not live in the owner’s memory.

You’re not buying software. You’re building a business that runs on systems.
01New leads arrive through DMs, forms, calls, and referrals—but there is no consistent follow-up.
02Consultations and bookings depend on someone remembering to respond, confirm, or check in.
03Great clients quietly disappear because rebooking, reviews, and win-back campaigns are inconsistent.
04Hiring and onboarding live in inboxes, notes, and one-off conversations instead of a repeatable pipeline.
05The owner has plenty of activity to manage—but no clear view of what is converting and what needs attention.
The HairBiz method

Build growth in the right order.

HairBiz follows the same transformation logic salon owners need to scale: start with the strategy, install the system, connect the technology, automate the repeatable work, and hold the business accountable to the numbers.

01

Strategy

Decide the client, team, and revenue outcomes your systems must support.

02

System

Create clear stages, standards, ownership, and next actions for every workflow.

03

Technology

Bring your contacts, conversations, forms, calendars, and pipelines together.

04

Automation

Let follow-up, reminders, reviews, and reactivation happen consistently.

05

Accountability

Use dashboards and pipelines to see what is moving—and what is stuck.

What’s inside your account

The HighLevel tools salon owners will actually use.

Your dedicated HairBiz workspace brings core HighLevel growth tools together for your business. Workflows, calendars, team permissions, messaging, and integrations require configuration and testing before activation.

Salon CRM + client records

Keep leads, clients, tags, notes, tasks, and conversation history organized in one searchable place.

Lead + consultation pipeline

See every opportunity from new inquiry to consultation, booked guest, follow-up, or lost lead.

Calendars + appointment flow

Route prospects to the right consultation or next step with connected forms, calendars, confirmations, and reminders.

Automated follow-up

Build email and messaging workflows that keep conversations moving without relying on the owner to remember every touchpoint.

Reviews + reputation

Request feedback at the right moment, direct clients to review links, and manage reputation activity from one place.

Win-back + reactivation

Segment inactive clients and run targeted campaigns designed to bring the right guests back into the salon.

Funnels, forms + surveys

Create landing pages and intake experiences for offers, consultations, recruiting, events, or specialty services.

Hiring + onboarding pipelines

Organize applications, interviews, candidate follow-up, and onboarding steps with repeatable workflows.

Email marketing

Send promotions, education, announcements, and nurture campaigns to the right segment instead of the entire list.

Payments + documents

Use available payment, invoice, estimate, and document tools for offers and workflows that fit your business.

Mobile conversations

Keep up with contacts, tasks, opportunities, and conversations through the available mobile experience.

Reporting + AI-ready tools

Measure activity and conversion, with optional AI and communication features available as your implementation requires.

10-week transformation architecture

Designed around the way a salon system should be implemented.

HairBiz is built to support the same sequence behind the Salon Transformation implementation plan. Your account gives you the platform to install each layer without automating chaos.

HairBiz software access is a separate subscription. Coaching or done-for-you implementation is included only when specifically stated in your order.

Weeks 1–2

Foundation

Clarify offers, audiences, ownership, and the client journey.

Weeks 3–4

Capture + Nurture

Install lead forms, funnels, contact stages, and follow-up paths.

Weeks 5–6

Book + Convert

Connect consultation flow, calendars, reminders, and pipelines.

Weeks 7–8

Retain + Reactivate

Build review, rebooking, relationship, and win-back systems.

Weeks 9–10

Team + Measure

Organize hiring workflows, accountability, and reporting.

Ongoing

Optimize

Review the numbers, improve weak points, and expand what works.

Built to fit your salon

You do not have to rip out your current salon software on day one.

HairBiz can serve as the growth, communication, and automation layer around the tools you already use. Your booking, POS, or payroll platform can remain in place while you connect or phase in the workflows that make sense.

A smarter starting point

  • Start with the lead and client gaps costing you the most.
  • Choose the workflows that should be standardized first.
  • Connect tools where practical instead of rebuilding everything at once.
  • Test each automation before expanding it across the business.
Employee-based salon & barbershop owner resources

Build the team. Put a clear process behind the business.

Hiring your first barber, opening a salon, or improving an established team? Start with the decisions that shape everyday work: the role, the pay plan, the client experience, and who owns each process.

How do I hire a hairstylist or barber for an employee-based shop?

Define the job before posting it. List the services, required license, proposed schedule, pay structure, and training you can actually provide. Then evaluate candidates against the same job-related criteria, such as consultation skills, sanitation practices, technical work, and client communication. The EEOC’s hiring guidance explains why consistent, lawful selection practices matter.

Use a structured interview and a planned skills assessment rather than relying on a portfolio alone. Do not assume productive work becomes unpaid because you call it a “working interview.” Review the assessment and pay arrangements beforehand using applicable rules and DOL’s hours-worked guidance.

Start here: Write a one-page role scorecard and a first-week onboarding checklist.

Read the full hairstylist and barber hiring guide

What does it take to run a W-2 salon or barbershop?

A team needs more than a full appointment calendar. Give scheduling, time records, payroll review, training, client follow-up, and coaching a clear owner. Review the coming week’s booked demand alongside staffing and training needs.

Record working time, not just appointment time. Opening, cleaning, required meetings, and some waiting or training time may also count as work under federal hours-worked guidance. Commission pay does not automatically remove wage or overtime obligations; the federal commissioned-employee overtime exemption has specific conditions.

Start here: Set a weekly review for staffing, payroll inputs, client concerns, and one team-development priority. Use the review to find unclear processes, not just missed targets.

Read the employee-based salon and barbershop operations guide

How do I start an employee-based salon or barbershop?

Build the operating plan before setting an opening date. Define your services, clients, staffing needs, startup costs, and cash reserve. Model a slower opening as well as your expected demand. Before committing to a space, investigate zoning, buildout needs, permits, and insurance. The SBA’s launch guide explains how location affects these requirements.

Check practitioner licensing and establishment requirements separately with your state regulator. For example, Texas has a dedicated establishment licensing process; its rules are not a national checklist. Prepare payroll, hiring documents, service standards, and booking procedures before the team begins work.

Start here: Give every launch item a responsible person, due date, and verification step.

Read the salon and barbershop startup guide

What is the difference between W-2 and 1099 in a salon?

“W-2” commonly describes an employee relationship, while “1099” is often shorthand for independent contracting. The actual relationship matters—not just the form or contract label. For federal employment taxes, the IRS considers behavioral control, financial control, and the type of relationship.

Federal wage-and-hour law uses a separate analysis, and state rules can differ. A professional license, commission arrangement, or rented booth does not automatically establish independent-contractor status. Review DOL’s classification guidance and the relevant state rules; Oregon’s salon guidance illustrates the questions around chair rental and an independently established business.

Start here: Document who sets prices, schedules work, accepts clients, receives payments, and bears expenses. Take those facts to qualified tax and employment advisers.

General educational information, not legal or tax advice for a particular business. Requirements depend on the working relationship and location.

Lenora Leathers, creator of The Salon Transformation
The salon-owner perspective

Built around the business behind the chair.

Lenora Leathers, creator of The Salon Transformation™, brings an employee-based salon-owner perspective to HairBiz: organize the client journey, support the team, and give the owner a clearer view of the business.

Need help leading your team and running the business?

Explore Salon Transformation for coaching and guidance on building an employee-based salon or barbershop.

Explore Salon Transformation

Coaching is offered separately from your HairBiz software subscription.

Your HairBiz subscription

One system. One clear monthly price.

Stop letting valuable leads, client relationships, and team processes disappear between disconnected apps and manual follow-up. Put the operating layer in place now—and improve it as your salon grows.

  • One dedicated HairBiz sub-account
  • Salon-focused CRM, pipeline, calendar, funnel, form, and automation tools
  • Reputation, reactivation, hiring, marketing, and reporting capabilities
  • Built on the HighLevel platform and shaped for salon workflows
HairBiz — Salon Growth OS
$250/ month

A recurring monthly subscription for your HairBiz software workspace.

Checkout testing in progress
We are not accepting orders yet. Account setup and onboarding are being verified.
Ask about HairBiz

Phone, email, messaging, AI, premium workflow actions, and third-party services may have separate usage or provider charges. Any such costs will be shown or explained before activation.

Questions before you start

HairBiz FAQ

Is HairBiz just a GoHighLevel account?

HairBiz is built on the HighLevel platform, but the offer is organized around salon-owner workflows and the operating-system philosophy behind The Salon Transformation. The value is not another login—it is having the right growth tools in one place and using them in the right sequence.

Do I have to replace my booking or POS system?

No. HairBiz can complement the software you already use as your lead, communication, marketing, and automation layer. Integration options depend on the tools in your current stack.

Is the 10-week coaching program included?

This page is for the $250/month HairBiz software subscription. Coaching, implementation, migration, or done-for-you services are included only if they are explicitly listed in your order or purchased separately.

Are texting and AI costs included?

Some phone, email, messaging, AI, premium workflow actions, and outside integrations may carry separate usage or provider charges. Your setup will clarify which services are optional and what any usage-based costs are before they are turned on.

Can I purchase HairBiz now?

Checkout is being tested, and we are not accepting orders yet. Account setup is a guided process—not instant automated delivery. Business details, team permissions, communication services, and the first workflows need to be configured and tested before use. Existing clients can use Client Login at the top of this page.

Build a salon that follows up, stays connected, and grows—even when you are not doing everything yourself.

Start with the system. Use the technology. Automate what should be repeatable. Lead the business with better visibility.

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Free masterclass · Salon Transformation
For employee-based salon & barbershop owners

Stop carrying the whole salon on your shoulders.

If you are the busiest stylist, the problem-solver and the backup plan, this free masterclass is for you.

Join Lenora Leathers to explore the Employee-Powered Salon Framework:

  • Set clearer standards so your team can deliver a consistent client experience.
  • Build a workplace talented stylists choose and want to stay in.
  • Plan a shift from owner production toward team capacity and leadership.
Reserve my free seat

Continue to Salon Transformation to register.
Coaching is separate from your HairBiz software subscription.